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Refund policy

Cancellations 

To be eligible for an order cancellation, you must contact us before you receive a shipping/delivery confirmation. Any cancellation requests after the fact will not be considered.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and offer refund accordingly.

Unfortunately, we cannot accept returns/refunds on sale items.


Exchanges
If your item is damaged or improper on arrival, we'll evaluate it and start exchange process for you.


Refunds
We do not offer refunds after the item has been couriered, it matters not if you've received the item or not at the time of the request.

 

You can always contact us for any return question at info@bellohair.co

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